CUSTOMER SERVICE

CUSTOMER SERVICE THE KEY TO LONG STANDING BUSINESSES

Good Customer service leads to effective sales. Imagine you walk into a Bank to open an account and the CSO says he is too busy to attend to any customer at the time, the next thing you will do is that you will walk out and start thinking of opening an account somewhere else, thats how poor customer service robs businesses of clients. To run your Business well you need to exhibit politeness, perserverance and patience wtih clients, if you have a Receptionist or a Secretary, they have too be well trained to avoid your loosing clients because of poor employee training.

All businesses depend on Clients to run effectively, so without clients a business is dead, so Customers are why you are in Business so make sure they are treated with respect and remember respect is reciprocal thats why they the customers will respect you too when you do this.

So when outlining your business plans make sure good customer service is part of it. There must be Comfortable chair for customers to wait to see you there must be attended to in time and not kept waiting and all those small things that keep you in business.